Contact

We'd love to hear from you

Have a question, a suggestion, or just want to say hello? Here are the best ways to reach us. We respond to every message personally.

Help & support
help@addtech.site
For billing, account, technical questions, or bug reports. We reply within 24 hours on weekdays.
General inquiries
hello@topodrive.top
Partnerships, press, feature requests, or just to say hi. We read every message and respond personally.
Bug reports
Something not working? Send details to help@addtech.site. Screenshots and console logs help us fix things faster.
Feature ideas
Have an idea for making Socrates better? Email us your suggestion. If it aligns with our vision, we'll add it to the roadmap.
Security
Found a security issue? Report it directly to help@addtech.site. We acknowledge receipt within 48 hours.

Response times

Support: within 24 hours on weekdays (Mon–Fri, UTC+8)

General: within 48 hours — sometimes same day

Questions about billing or subscriptions? Use help@addtech.site and include your account email.

“The art of teaching is the art of assisting discovery. We're here to help you discover.”
— inspired by Mark Van Doren

Not ready to reach out yet?
Start learning first.

Explore Socrates on your own. No commitment, no spam.

Start learning